Privacy Policy

Last Updated: January 2025

Introduction

Community Bank NA is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including our community bank na login portal and online banking platform.

By accessing our website and services, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

Information We Collect

We collect information necessary to provide you with secure and efficient banking services:

Personal Identification Information

• Full legal name and contact details
• Social Security Number or Tax Identification Number
• Date of birth and government-issued identification
• Employment and income information

Account Information

• Account numbers and transaction history
• Login credentials and authentication data
• Account preferences and settings

Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and session information

How We Use Your Information

Your information is used to:

• Process transactions and maintain your accounts
• Verify your identity and prevent fraud
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Comply with legal and regulatory requirements
• Send important account notifications and updates

Data Protection Measures

We employ industry-standard security measures to protect your data:

• Encryption: All data transmitted through our community bank na login portal uses 256-bit SSL/TLS encryption
• Authentication: Multi-factor authentication protects account access
• Monitoring: Continuous monitoring for suspicious activity
• Access Controls: Strict internal policies limit employee access to customer data
• Regular Audits: Third-party security assessments and compliance reviews

Information Sharing

We do not sell your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in delivering our services
• When required by law or legal process
• To prevent fraud or protect our legal rights
• With your explicit consent

Your Rights

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate data
• Opt out of marketing communications
• Request deletion of your data where applicable

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized services. You can manage cookie preferences through your browser settings. Essential cookies required for secure login functionality cannot be disabled.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer through our customer support channels. We are committed to addressing your privacy concerns promptly and thoroughly.